new recoil spring assemblies for Gen4
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  1. #1
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    new recoil spring assemblies for Gen4

    On September 6, 2011, GLOCK Inc. will begin voluntarily exchanging the recoil spring assembly (RSA) on its new Gen4 pistols shipped since 2009 GLOCK’s product development team has modified various elements of the RSA to ensure each pistol’s performance meets the company’s demanding standards. With several variations of the RSA in the market today, GLOCK’s goal with this voluntary exchange is to standardize the RSA to gain the best possible performance in each pistol.
    Armorers should note that Gen4 G26 and G27 models will not require a modified recoil spring.
    The new RSA’s all have unique markings on the base of the part. The enclosed chart is designed to help you readily identify the correct RSA for your pistol.
    Unless a directive is mandated by your agency or your store, the replacement of the Gen4 pistol’s RSA can be performed as part of the regular field-strip process. Agencies or Consumer’s wishing to participate in the exchange program at no charge are urged to call 1-877-745-8523 to order their new RSA.
    For more information on the details of the exchange program, visit GLOCK.



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    Thank you for this thread. I will check my RSA when I get home on my gen4 G23. My question is the RSA numbers listed in the chart, are those the new ones or the old ones?

    Also, just to get opinions before I would make such a change. What do you guys think about swapping out if you don't have the latest even though your current RSA is doing great? I have close to 1000 rounds through my g23 and have no issues at all. Is it still a good idea to get the new spring (assuming I don't already have it) or should I go with the "if it ain't broke don't fix it" mantra?
    Quando Omni Flunkus Moritati

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    Quote Originally Posted by ZENAS View Post
    Thank you for this thread. I will check my RSA when I get home on my gen4 G23. My question is the RSA numbers listed in the chart, are those the new ones or the old ones?

    Also, just to get opinions before I would make such a change. What do you guys think about swapping out if you don't have the latest even though your current RSA is doing great? I have close to 1000 rounds through my g23 and have no issues at all. Is it still a good idea to get the new spring (assuming I don't already have it) or should I go with the "if it ain't broke don't fix it" mantra?
    I think Glock would not be going to this trouble and expense if it didn't need fixing. I just got the email from Glock and will order mine today!
    If you really want to fly, get out of the plane.

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    well the reason I ask is because I have NEVER seen a purported problem with the gen4 g23s. Every issue I have seen reported is on the 9mm versions that were originally using the RSA designed for a .40 S&W gun rather than 9mm. So I can easily see them saving face to the marketplace by removing any questions or even misunderstandings about what went wrong by offering everyone a new RSA, not just the models that they had problems with. Good publicity is certainly worth the extra expense regardless of necessity.
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    I just called and ordered replacements for four of my Gen4s, and could not have been more pleased with the process. Glock has set up a special phone number, with enough people answering the phones that the whole thing took about five minutes. There's also an email address, RSATEAM@GLOCK.US, if you'd rather not wait on the phone. Email them the model and serial numbers of the pistols needing parts, with your phone number and shipping address.

    It's very refreshing and encouraging to me to see Glock step up to this matter and deal with it in this fashion. SOMEbody back there is concerned about the Glock reputation, and this is a great way to solve the problem.

    Chris
    "Better to remain silent and be thought a fool than to speak out and remove all doubt."

    Abraham Lincoln



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    thanks for that info. I was concerned at first they may want to have us send in the old part and I wasn't thrilled with that idea. But if I can just call them and have them send me a free part, I will probably do it and then try both springs and if I have problems with one at the range I can always just use the other one.
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    Great info, I just send them an email.

    For the folks who called them, did they have the RSAs in stock? Any ETA given? Thanks
    "Live Free or Die"

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    Quote Originally Posted by ZENAS View Post
    Thank you for this thread. I will check my RSA when I get home on my gen4 G23. My question is the RSA numbers listed in the chart, are those the new ones or the old ones?
    Those are the new RSA numbers.

    Ordered mine last Friday. Was told 1-2 weeks for delivery.
    This is my Glock. There are many others like it, but this one is mine.

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    dont want to be a party pooper, but i have the 0-4-3 for my 19, and it didnt fix anything...

    but i will say that glocks customer service is one of the best i have ever seen with any company.
    GLOCK 19 GEN4

    Rock out with your GLOCK out.

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    Sweet. But why not the g26 and g27?

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