Glock email address

POL · Jan 21, 2013

Hello guys,
If someone have the information, could you please give me the email address of the Glock factories? (USA and Europe, if possible).
I couldn´t get them from the oficial web page, but I suppose it may be a well known detail for you guys.
I would like to send them some pics of my Glock 26, it has some minor "scratches" in the interior of the frame (maybe because of the recoil spring?), just for information.
I hope you can help me.
Best regards !!!

OklahomaSafeShooting · Jan 21, 2013

GLOCK, Inc.
6000 Highlands Parkway
Smyrna, GA 30082
U.S.A.
Tel.: +1 770 - 432 1202
Fax: +1 770 - 433 8719

GLOCK Ges.m.b.H.
P.O. Box 9
A-2232 Deutsch Wagram
AUSTRIA
Tel.: +43 (0) 2247 - 90300-0
Fax: +43 (0) 2247 - 90300-312

POL · Jan 21, 2013

Thank you very much Sir

Don´t you know if they also have an email address for "customer assistance"?

__jb · Jan 21, 2013

Glock has a form to send email on their "Contact Us" page... Didn't see a way to add attachments...

I'd call them up and talk to their Tech Support people... Ask them if they want you to email an image to them... If they do... They'll give you an email address...

POL · Jan 22, 2013

Good idea, thank you very much sir

TheLaw · Jan 23, 2013

Hence the suggestion to call.

POL · Jan 23, 2013

Yes, I will

Psy · Feb 22, 2013

Sorry for jumping this post after a month (just notice it and I can't send a PM)

Did you got any address? Or only talk via the phone?
How its ends?

POL · Feb 24, 2013

Thanks for you answer my friend...
I´ve called to Glock USA at Smyrna, GA, and they transferred my to a very nice guy...
I´ve explained him what "the problem" is and he told me that this is "not a problem" but something pretty common in some subcompacts.
I´ve asked him for an email address so I was able to send him some pics but I don´t have an answer yet (it´s been a month).
What do you suggest?
Could you please PM me if you have another email address?
Regards !!!

__jb · Feb 24, 2013

Call them back...

POL · Feb 24, 2013

Yep, I'm thinking about it.
It´s just that, although it's been a month, I don´t want "to bother", you know what I mean

Otintx · Feb 24, 2013

I´ve explained him what "the problem" is and he told me that this is "not a problem" but something pretty common in some subcompacts.

Is there some other answer you are looking for from them ?

I do not own any subcompacts but knowing Glock and their very informed staff I would be at the point of taking their word for this, if it is not causing function issues or safety issues, just shoot it and enjoy !

POL · Feb 24, 2013

True...
However, I would have liked someone at Glock would have been able to see the pics...
Talking and seeing are two different things...

Glock email address

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